Personal assistance
in Täby
Welcome to Carelli in Täby. We provide quality assistance in Täby, both for those entitled to assistance who have signed an agreement directly with us, but we are also proud to be the municipality's provider of their assistance.
Being the municipality's provider means that if a person living in Täby, with a decision on personal assistance, chooses the municipality as the provider of their assistance, it is we at Carelli who have the opportunity to provide the assistance. The personal assistance is precisely personal and is always adapted to the unique and specific needs and wishes that a person has.
For many people, personal assistance is a prerequisite for participating in society on equal terms. The assistance should promote an independent and meaningful life where the person entitled to assistance can live the life they want.
Feel free to contact us and we will tell you more about us and our assistance in Täby.
About our
assistance companies
We are an assistance company that is truly passionate about our work. For us, it is important that our customers feel safe and get a personal assistance that suits everyone.
This is one of the reasons why, as an assistance company, we always strive for close relationships and a personal approach, so that we can really get to know our customers. With our commitment, availability and responsiveness, we want to create the absolute best personal assistance. We offer personal assistance in Stockholm, Gothenburg, Sweden, Uppsala, Västerås, Scania and large parts of the rest of Sweden.
Follow-up
Expect us to contact you often to find out how everything is working for you and whether you are satisfied with your personal assistance. Please let us know if there is anything else we can do and, most importantly, how your assistance can be improved?
Customer Satisfaction
Our motto is personal contact
Assistance on behalf of the municipality
A municipality can choose to provide personal assistance in-house. The municipality can also choose to procure a private provider to carry out the assistance for the municipality. This means that those entitled to assistance who have chosen the municipality as their assistance provider will have the assistance provided by a private provider. Sometimes it is said that a municipality has chosen to outsource personal assistance.
When a municipality chooses to procure a private provider, it follows a rule-governed process that is the same for all procurements, and high demands are placed on the company that will provide the assistance. The company must submit a tender and describe in detail how it can meet the requirements set by the municipality. The company that meets the requirements is appointed by the municipality as the provider and a contract is signed. The municipality retains responsibility as the principal, which means that the municipality is ultimately responsible for ensuring that the personal assistance is provided correctly. The contracts signed are always limited in time, and the municipality monitors annually that the contracted provider complies with the municipality's requirements and that the business otherwise complies with the applicable laws and regulations.
Carelli Assistans is a provider for several municipalities in the country. We also have customers (those entitled to assistance) who have signed contracts directly with us. Those entitled to assistance who have the municipality as a provider and who, through the municipality's procurement, get a private provider often think that it gives them an increased opportunity to influence, that they get access to specialist knowledge in the field and that all parts of the business are specifically adapted to the assistance.
As a provider of personal assistance, Carelli Assistans has a great responsibility, our assistance must be of good quality and comply with the laws and regulations that apply, we believe that through our procurements we are driven to constantly develop our business for the better so that all our parts are quality assured. In other words, the opportunities and challenges of being a municipal assistance provider make us better.
Facts about personal
assistance in Täby
If you are under 65, have a severe and permanent disability and need help with basic needs, you can receive personal assistance [1].
If you are under 65, have a severe and permanent disability and need help with basic needs, you can receive personal assistance [1].
In Täby, you apply for personal assistance at Täby stad or/and at the social security office. Once you have a decision on personal assistance, you can hire an assistance company. A decision on personal assistance actually means that you are entitled to an assistance allowance. Assistance allowance is money paid to hire personal assistants [2].
If you wish, you can hire assistants yourself and the assistance allowance will be paid directly to you [3]. On assistanskoll website you can also find more information on how to organize your own assistance.
However, almost 97% of people choose to use an assistance provider, the municipality or an assistance company. The provider then receives assistance allowance and is responsible for your personal assistance. In Täby, there are municipal assistance providers and several assistance companies.
Choosing an assistance provider
You can choose which assistance company or assistance provider you want to use. If you choose an assistance company in Täby, they are required to be licensed by IVO. The business must meet requirements for good quality [4]. There are many things to consider when choosing an assistance company. Ifa is an organization that has published ev guidance. For example, they say not to choose an assistance company that applies more than 3 months' notice [5].