Assistance company Carelli:
Live your life. As you wish.

Welcome to us at Carelli - with flexible and personal assistance, wherever in Sweden you live. You can come to us as a customer directly or through the municipalities that have procured us.

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About our
assistance companies

We are an assistance company that is passionate about making our customers feel safe. With our commitment, availability and responsiveness, we want to create the absolute best personal assistance.

We have a simple goal! From the very beginning and throughout your personal assistance, you are at the center. We will want to get to know you and how you prefer your assistance to be. That's why we know you'll be happy with us as an assistance company, because your personal assistance will be exactly the way that suits you. We also have tips on how to compare different assistance provider.

We offer personal assistance in Stockholm, Gothenburg, Sweden, Uppsala, Västerås and large parts of the rest of Sweden.

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Notice period

As a customer, you should always be in control of your personal assistance. Therefore, we apply an adapted notice period. We believe that high quality will make you want to stay.

Temporary worker pool provides security

Sometimes things happen that are difficult to plan for. Our substitute pool gives you peace of mind in case of an emergency, for example if many of your assistants fall ill at the same time.

We are there for you around the clock

As an assistance company, we always strive for close relationships and a personal approach. Does something urgent happen when the office is closed? Then our on-call service is always available around the clock.

We listen to your needs

Our ambition is for your personal assistance to be exactly the way you always wanted it. With us, you get an assistance company that listens to you and where your opinions mean everything.

Core values

For Carelli Assistans, it is important that the customer and their assistance are in focus. Based on this, Carelli Assistans has designed some basic ideas that will permeate the business.

It is always the client's personal assistance

The client decides on the assistance and is involved in the design of the interventions, based on the client's decision.

Personal assistance is crucial in the client's life

As an assistance company, we must support the customer's right to assistance and maintain high quality in the services we provide.

We are a family assistance company

We are accessible and responsive with a personal touch. This allows us to get to know our customers, their preferences, and how they prefer to be assisted.

Clients, assistants and assistance companies

With cooperation and communication, we meet each other and together we can create a personal assistance that is really good.

Satisfied and confident personal assistants

With assistants who enjoy their work, are in close contact with their manager and have the right skills, there is room to always keep the customer in focus.

Personal assistance for children

We know that a child's assistance affects the whole family. Carelli Assistans has extensive experience in providing personal assistance to children.

Personal assistance should give the child the opportunity to live a life like other children of the same age without disabilities. When we work with a child's assistance, the child perspective is always present. Our child perspective and our method are based on the UN Convention on the Rights of the Child. The child's best interests always come first and we as an assistance company look after you as a family.
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