86 % of Carelli's customers say they are satisfied with the quality of their assistance!<\/p>\n\n\n\n 98 % of customers feel that their assistants care about them.<\/p>\n\n\n\n 91 % of the clients think they get the help they need from their assistants, 9 % have not given an answer.<\/p>\n\n\n\n 88 % are satisfied with the cooperation with the responsible area manager.<\/p>\n\n\n\n 83 % of our customers feel safe with their assistants.<\/p>\n\n\n\n The comments submitted are often linked to frustration and dissatisfaction about, for example, the customer wanting more hours in their assistance. This is not something we can directly address, but we are actively working to have a dialog with the Social Insurance Agency and the municipality so that our customers can have their case tested. There are also views on the difficulty of finding staff in the assistance sector, which is also something that is noticeable throughout the assistance industry. Our area managers work actively with recruitment and participate in various fairs. We also strive to be an attractive employer and serious assistance provider<\/a> for our customers, both for assistance for children<\/a> and adults.<\/p>","protected":false},"excerpt":{"rendered":" Based on Carelli Assistans' vision \"Caring for a sustainable and safe future for people\", it is important for... <\/p>\n![\"\"](\"https:\/\/carelli.se\/wp-content\/uploads\/2024\/02\/carelli2-1024x615.png\")
<\/figure>\n\n\n\nHigh ratings for both assistants and area manager<\/strong><\/h3>\n\n\n\n