Personal assistance
in Ekerö

We are proud to be Ekerö municipality's provider of personal assistance, and to contribute to the residents of the municipality being able to live a safe, independent and meaningful everyday life. We are also there for the assistance users who choose to sign an agreement directly with us and do not choose the municipality.  

At Carelli, we always start from the individual's needs, wishes and life situation when we plan the assistance together. Whether it is assistance at home, during activities, for communication or during transfers, we work to create a safe and secure assistance. By planning the assistance together with the person entitled to assistance and their family members, we can ensure that the support is based on the person's unique lifestyle, goals and values. 

For us, it is important that the intervention is planned and carried out as intended by LSS legislation and current regulations.  

As the municipality's provider, we work closely and effectively with Ekerö municipality's administrators and relevant officials. This means that we can quickly identify needs, while the municipality's quality requirements ensure that our assistance is always of high quality.  

We look forward to hearing from you so that we can tell you more about us and our assistance.  

Contact us

About our
assistance companies

We are an assistance company that is truly passionate about our work. For us, it is important that our customers feel safe and get a personal assistance that suits everyone.

This is one of the reasons why, as an assistance company, we always strive for close relationships and a personal approach, so that we can really get to know our customers. With our commitment, availability and responsiveness, we want to create the absolute best personal assistance. We offer personal assistance in Stockholm, Gothenburg, Sweden, Uppsala, Västerås, Scania and large parts of the rest of Sweden.

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Follow-up

Expect us to contact you often to find out how everything is working for you and whether you are satisfied with your personal assistance. Please let us know if there is anything else we can do and, most importantly, how your assistance can be improved?

Customer Satisfaction

We believe that good cooperation is in the details. Do you need us to manage everything in your assistance or just support you in your own supervisory role? It's your choice, but we are always there for you. You decide how your personal assistance should be designed

Our motto is personal contact

Pretty soon after you become a client, you will have gotten to know all of us working in the office. We and your contact person want to know who you are and how we can best create the personal assistance you have always wanted!
Frequently asked questions

More about personal assistance in Ekerö

Facts about personal
assistance in Ekerö

If you are under 65, have a severe and permanent disability and need help with basic needs, you can receive personal assistance [1].

If you are under 65, have a severe and permanent disability and need help with basic needs, you can receive personal assistance [1].

In Stockholm, you apply for personal assistance at Stockholm municipality or/and at the social security office. Once you have a decision on personal assistance, you can hire an assistance company. A decision on personal assistance actually means that you are entitled to an assistance allowance. Assistance allowance is money paid to hire personal assistants [2].

If you wish, you can hire assistants yourself and the assistance allowance will be paid directly to you [3]. On assistanskoll website you can also find more information on how to organize your own assistance.

However, almost 97% of people choose to use an assistance provider, the municipality or an assistance company. The provider then receives assistance compensation and is responsible for your personal assistance. In Stockholm, the municipality's assistance provider, and several assistance companies.

Choosing an assistance provider

You can choose which assistance company or assistance provider you want to use. If you choose an assistance company in Stockholm, they are required to be licensed by IVO. The business must meet requirements for good quality [4]. There are many things to consider when choosing an assistance company. Ifa is an organization that has published ev guidance. For example, they say not to choose an assistance company that applies more than 3 months' notice [5].