About us

About our
assistance companies

We are an assistance company that is truly passionate about our work. For us, it is important that our customers feel secure and receive personal assistance that suits each individual.

This is one of the reasons why, as an assistance company, we always strive for close relationships and a personal approach, so that we can really get to know our customers. With our commitment, availability and responsiveness, we want to create the absolute best personal assistance. We offer personal assistance in Stockholm, Gothenburg, Sweden, Uppsala, Västerås, Scania and large parts of the rest of Sweden.

Follow-up

Expect us to contact you often to find out how everything is working for you and whether you are satisfied with your personal assistance. Please let us know if there is anything else we can do and, most importantly, how your assistance can be improved?

Customer Satisfaction

We believe that good cooperation is in the details. Do you need us to manage everything in your assistance or just support you in your own supervisory role? It's your choice, but we are always there for you. You decide how your personal assistance should be designed

Our motto is personal contact

Pretty soon after you become a client, you will have gotten to know all of us working in the office. We and your contact person want to know who you are and how we can best create the personal assistance you have always wanted!

Core values

For Carelli Assistans, it is important that the customer and their assistance are in focus. Based on this, Carelli Assistans has designed some basic ideas that will permeate the business.

It is always the client's personal assistance

The client decides on the assistance and is involved in the design of the interventions, based on the client's decision.

Personal assistance is crucial in the client's life

As an assistance company, we must support the customer's right to assistance and maintain high quality in the services we provide.

We are a family assistance company

We are accessible and responsive with a personal touch. This allows us to get to know our customers, their preferences, and how they prefer to be assisted.

Clients, assistants and assistance companies

With cooperation and communication, we meet each other and together we can create a personal assistance that is really good.

Satisfied and confident personal assistants

With assistants who enjoy their work, are in close contact with their manager and have the right skills, there is room to always keep the customer in focus.

We who work here

Anneli Åström

CEO

Malin Lindberg

Quality developer/HR

Fredrik Nilsson

Chief Financial Officer

Jessica Svahn

Quality developer/HR

Magdalena Edström

Coordinators

Mikael Augustsson

Area manager in the northern area

Anna Trotte

Area manager in Stockholm area

Lena Templar

Area manager in Stockholm area

Michaela Löfdahl

Area Manager in the South and Stockholm area

Hanna Bergström

Area manager in the Central area

Angelica Ekblom

Area Manager in the Central and Stockholm area

Sofie Jeansson

Area manager in the South area

Malin Brasjö

Area manager in the South area

Emelie Ottosson

Area manager in the South area
Social media - responsible

We who work here