Personal assistance
in Oxelösund
In Oxelösund, we are the municipality's provider of personal assistance. This means that when a resident chooses the municipality for their assistance, it is we who have the opportunity to work with the resident, our customer, to create customized, safe and good assistance. We also have customers in Oxelösund who have chosen us directly.
One of Carelli's offices is located in Oxelösund. It is strategically located in the middle of one of Oxelösund's residential areas. Oxelösund is close to everything, which means that our assistants and customers are close to our office.
You are welcome to contact one of our experienced area managers via our switchboard number or form, or come into our office and meet us.
About our
assistance companies
We are an assistance company that is truly passionate about our work. For us, it is important that our customers feel safe and get a personal assistance that suits everyone.
This is one of the reasons why, as an assistance company, we always strive for close relationships and a personal approach, so that we can really get to know our customers. With our commitment, availability and responsiveness, we want to create the absolute best personal assistance. We offer personal assistance in Stockholm, Gothenburg, Sweden, Uppsala, Västerås, Scania and large parts of the rest of Sweden.
Follow-up
Expect us to contact you often to find out how everything is working for you and whether you are satisfied with your personal assistance. Please let us know if there is anything else we can do and, most importantly, how your assistance can be improved?
Customer Satisfaction
Our motto is personal contact
Assistance on behalf of the municipality
A municipality can choose to provide personal assistance in-house. The municipality can also choose to procure a private provider to carry out the assistance for the municipality. This means that those entitled to assistance who have chosen the municipality as their assistance provider will have the assistance provided by a private provider. Sometimes it is said that a municipality has chosen to outsource personal assistance.
When a municipality chooses to procure a private provider, it follows a rule-governed process that is the same for all procurements, and high demands are placed on the company that will provide the assistance. The company must submit a tender and describe in detail how it can meet the requirements set by the municipality. The company that meets the requirements is appointed by the municipality as the provider and a contract is signed. The municipality retains responsibility as the principal, which means that the municipality is ultimately responsible for ensuring that the personal assistance is provided correctly. The contracts signed are always limited in time, and the municipality monitors annually that the contracted provider complies with the municipality's requirements and that the business otherwise complies with the applicable laws and regulations.
Carelli Assistans is a provider for several municipalities in the country. We also have customers (those entitled to assistance) who have signed contracts directly with us. Those entitled to assistance who have the municipality as a provider and who, through the municipality's procurement, get a private provider often think that it gives them an increased opportunity to influence, that they get access to specialist knowledge in the field and that all parts of the business are specifically adapted to the assistance.
As a provider of personal assistance, Carelli Assistans has a great responsibility, our assistance must be of good quality and comply with the laws and regulations that apply, we believe that through our procurements we are driven to constantly develop our business for the better so that all our parts are quality assured. In other words, the opportunities and challenges of being a municipal assistance provider make us better.
Facts about personal assistance in Oxelösund
If you are under 65, have a severe and permanent disability and need help with basic needs, you can receive personal assistance [1].
If you are under 65, have a severe and permanent disability and need help with basic needs, you can receive personal assistance [1].
In Oxelösund, you apply for personal assistance at Oxelösund municipality or/and at the social security office. Once you have a decision on personal assistance, you can hire an assistance company. A decision on personal assistance actually means that you are entitled to an assistance allowance. Assistance allowance is money paid to hire personal assistants [2].
If you wish, you can hire assistants yourself and the assistance allowance will be paid directly to you [3]. On assistanskoll website you can also find more information on how to organize your own assistance.
However, almost 97% of people choose to use an assistance provider, the municipality or an assistance company. The provider then receives assistance allowance and is responsible for your personal assistance. In Oxelösund there are municipal assistance providers, and several assistance companies.
Choosing an assistance provider
You can choose which assistance company or assistance provider you want to use. If you choose an assistance company in Oxelösund, they are required to be licensed by IVO. The business must meet requirements for good quality [4]. There are many things to consider when choosing an assistance company. Ifa is an organization that has published ev guidance. For example, they say not to choose an assistance company that applies more than 3 months' notice [5].