Personal assistance
in Sollefteå
Welcome to Carelli in Sollefteå, the center of Ångermanland with almost 10,000 inhabitants. Personal assistance is an important issue for many people in Sollefteå. It is about providing support and help to people with disabilities so that they can live an independent life. It should also promote the opportunity to participate in society on equal terms. Our area managers in Sollefteå are always available to our customers and assistants. It is therefore important that the assistance that our customers receive from us at Carelli is of high quality and complies with the laws and guidelines that exist. But working with personal assistance is not just a job, it is also a chance to create meaningful relationships with people and to work for a more inclusive society
In addition to our area managers meeting our customers regularly during home visits or joint activities in or around Sollefteå, work environment management is very central. We are also particularly proud of our close collaboration with Kommunal's local branch in Sollefteå.
So feel free to contact us in Sollefteå via our switchboard number or our contact form. You are also welcome to visit us at our office at Backamo Gård 1.
About our
assistance companies
We are an assistance company that is truly passionate about our work. For us, it is important that our customers feel safe and get a personal assistance that suits everyone.
This is one of the reasons why, as an assistance company, we always strive for close relationships and a personal approach, so that we can really get to know our customers. With our commitment, availability and responsiveness, we want to create the absolute best personal assistance. We offer personal assistance in Stockholm, Gothenburg, Sweden, Uppsala, Västerås, Scania and large parts of the rest of Sweden.
Follow-up
Expect us to contact you often to find out how everything is working for you and whether you are satisfied with your personal assistance. Please let us know if there is anything else we can do and, most importantly, how your assistance can be improved?
Customer Satisfaction
Our motto is personal contact
Assistance on behalf of the municipality
A municipality can choose to provide personal assistance in-house. The municipality can also choose to procure a private provider to carry out the assistance for the municipality. This means that those entitled to assistance who have chosen the municipality as their assistance provider will have the assistance provided by a private provider. Sometimes it is said that a municipality has chosen to outsource personal assistance.
When a municipality chooses to procure a private provider, it follows a rule-governed process that is the same for all procurements, and high demands are placed on the company that will provide the assistance. The company must submit a tender and describe in detail how it can meet the requirements set by the municipality. The company that meets the requirements is appointed by the municipality as the provider and a contract is signed. The municipality retains responsibility as the principal, which means that the municipality is ultimately responsible for ensuring that the personal assistance is provided correctly. The contracts signed are always limited in time, and the municipality monitors annually that the contracted provider complies with the municipality's requirements and that the business otherwise complies with the applicable laws and regulations.
Carelli Assistans is a provider for several municipalities in the country. We also have customers (those entitled to assistance) who have signed contracts directly with us. Those entitled to assistance who have the municipality as a provider and who, through the municipality's procurement, get a private provider often think that it gives them an increased opportunity to influence, that they get access to specialist knowledge in the field and that all parts of the business are specifically adapted to the assistance.
As a provider of personal assistance, Carelli Assistans has a great responsibility, our assistance must be of good quality and comply with the laws and regulations that apply, we believe that through our procurements we are driven to constantly develop our business for the better so that all our parts are quality assured. In other words, the opportunities and challenges of being a municipal assistance provider make us better.
Facts about personal assistance in Sollefteå
If you are under 65, have a severe and permanent disability and need help with basic needs, you can receive personal assistance [1].
In Sollefteå you apply for personal assistance at Sollefteå municipality or/and at the social security office. Once you have a decision on personal assistance, you can hire an assistance company. A decision on personal assistance actually means that you are entitled to an assistance allowance. Assistance allowance is money paid to hire personal assistants [2].
If you wish, you can hire assistants yourself and the assistance allowance will be paid directly to you [3]. On assistanskoll website you can also find more information on how to organize your own assistance.
However, almost 97% of people choose to use an assistance provider, the municipality or an assistance company. The provider then receives an assistance allowance and is responsible for your personal assistance. In Sollefteå, Carelli Assistans kommun provides personal assistance on behalf of the municipality.
Choosing an assistance provider
You can choose which assistance company or assistance provider you want to use. If you choose an assistance company in Sollefteå, they are required to be licensed by IVO. The business must meet requirements for good quality [4]. There are many things to consider when choosing an assistance company. Ifa is an organization that has published ev guidance. For example, they say not to choose an assistance company that applies more than 3 months' notice [5].
Commitment, Accessibility & Responsiveness
Welcome to Carelli in Sollefteå, the center of Ångermanland with almost 10,000 inhabitants. We are an assistance company in Sollefteå that is really passionate about our work. For us, it is important that our customers feel safe and get a personal assistance that suits everyone.
This is one of the reasons why we as an assistance company always strive to close relationships and a personal approach, so that we can really get to know our customers. With our commitment, availability and responsiveness, we want to create the absolute best personal assistance in Sollefteå. So feel free to get in touch with us in Sollefteå via our switchboard number or our contact form. You are also welcome to visit us at our office at Backamo Gård 1.
We also offer personal assistance in other locations in Sweden.